Cafe Supervisor

We are seeking a vibrant, proactive, superstar Café Supervisor at our CBD café.

Candidates must have valid work rights in Australia.

Fresh In The City Cafe is for people by people, our food policy is 'one table - all full', we look after everyone. We are located in Parmelia House, one of Perth's iconic city buildings with character and a great deal of people to connect with.

We have a community of regulars and lots of new people every day landing at our counter. Our business is developing and expanding and we are seeking an experienced Cafe Supervisor to assist in guiding and supporting the development of our business and our offerings.

Reporting directly to the Cafe Owner you will provide support across all areas of Café operations including cleaning & hygiene, barista work & training, product stock control, front facing customer service and support with product development.

Advanced barista skills are essential for providing barista work and training across the café operations.

You will work, be highly productive offer 'hands on' support and be operationally efficient at all aspects of the store ensuring productivity and profitability.

In collaboration with the Cafe Owner you will be responsible for the maintenance and delivery of:

·       Writing of rosters and shift planning;

·       Accurately recording sales and banking;

·       Inducting, training and exiting employees

·       Controlling cost of goods (COG's) expenditures through the development and use of effective par levels;

·       Maintaining stock control through recording & monitoring wastage, accurate monthly stock takes, effective ordering/receiving and storage procedures;

·       Training and ongoing development of all team members;

·       Ensuring daily and weekly systems and procedures are completed to a high level of presentation, hygiene, service, product quality and security;

·       Performing administrative duties in conjunction with the Cafe Owner i.e. collecting invoices, recording of food safety requirements etc;

·       Hygiene and Food Safety implementation, maintenance and consistency

·       Food safety certification must be obtained before starting in this position

·       Fine tuning systems and process to ensure greater consistency

Loving every inch of the cafe - and taking care of it as if it was your own.

Most of all, you understand that hospitality is all about PEOPLE, our people and those that walk through our door.

A hospitality business is built on relationships, looking people in the eye and greeting them, training them and supporting them. It's super simple.

If you have strong management skills, are dedicated to doing what is required, set standards and can lead from the front for our beautiful team we want you to apply.

You will have experience in a similar role (minimum 2 years) and a passion for quality coffee, food and extraordinary customer service.

Experience managing team members is required for this position.

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Cafe Supervisor?
• Have you completed an accredited barista training course?
• Do you hold a current Food Safety certificate?
• Do you have customer service experience?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?
• Do you have a current Police Check (National Police Certificate) for employment?