Bakery shop supervisor

Senior Front of House Supervisor / Assistant Manager (retail)

Common Bakery on Carrington street is looking for a Senior FOH Supervisor / Assistant Manager to lead service from the front with calm authority, strong coffee expertise, and a focus on consistency.

This is a hands-on leadership role overseeing FOH operations, guest experience, and coffee service standards. You’ll work closely with management to maintain structure, pace, and clarity across service — setting the tone for the team and ensuring every shift runs smoothly.

The role

• Lead FOH service with a strong floor presence
• Oversee coffee service standards and consistency
• Manage service flow, pacing, and guest experience in real time
• Support and develop FOH team members through service
• Maintain high standards across detail, communication, and execution
• Act as key point of contact during service

About you

• Strong coffee experience is essential (senior barista or FOH leadership)
• Proven experience in supervisory or assistant manager roles
• Calm, decisive, and confident in a fast-paced environment
• Strong understanding of service flow and guest experience
• Hands-on leader who sets standards by example
• Values consistency, craft, and thoughtful hospitality

At Common Bakery, we value rhythm over rush, consistency over noise, and leadership that brings calm to the bakery

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a Store Supervisor?
• Do you hold a current Food Safety certificate?
• How many years of retail management experience do you have?
• Do you have customer service experience?
• How much notice are you required to give your current employer?