Food & Beverage Attendant (Barista)

Company Description

Mercure Perth is conveniently located in the heart of Perth city, with the major shopping, entertainment and nightlife areas all close by. The hotel features 239 well appointed rooms, along with a great restaurant, a cafe, bar, heated rooftop swimming pool, spa, sauna and gym. Business guests are well catered for at Mercure Perth with 6 modern meeting rooms available, accommodating up to 350 delegates.

Job Description

Job Description
We are currently seeking a Casual Barista to join our Food & Beverage team. Based in our lively café space, this role is perfect for someone who is passionate about coffee and enjoys creating a warm, welcoming experience for every guest. You’ll also have the opportunity to support other areas of the department such as breakfast service or events, depending on business needs.

If you're a coffee lover with a flair for customer service and thrive in a fast-paced environment, we’d love to hear from you!

Key Responsibilities:
• Prepare and serve high-quality espresso coffee and other café beverages to order
• Maintain cleanliness and presentation of the café area, including coffee machine upkeep
• Provide friendly and engaging service to both hotel guests and external visitors
• Assist with food service including light meals, pastries, and snacks
• Support café operations including opening/closing duties and stock rotation
• Upsell daily specials and menu items where appropriate
• Collaborate with team members to ensure smooth and efficient service delivery

Qualifications

• Previous barista experience in a busy café or hospitality environment (minimum 6 months)
• Strong knowledge of coffee extraction, milk texturing, and grinder calibration
• Current Responsible Service of Alcohol (RSA) certificate (or willingness to obtain)
• A positive, can-do attitude and excellent customer service skills
• Ability to work across a flexible roster including mornings, weekends, and public holidays
• A polished and professional appearance with strong communication skills
• Ability to multi-task and remain calm under pressure
• A team player who takes pride in their work and contributes to a positive team culture

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities