Casual Cafe Host

Welcome to St John of God Health Care

St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hospitals and services comprising more than 3,300 hospital beds, including home nursing, disability services and social outreach programs.

As a Catholic, not-for-profit group, we invest all profits to the communities we serve by updating and expanding our facilities and technology; expanding existing services and developing and acquiring new services; and providing Social Outreach services to people experiencing disadvantage to improve health and wellbeing.

St John of God Midland Public and Private Hospitals are co-located in the same facility, and opened in 2015. The hospitals provide both public and private services for people living in Perth's eastern suburbs and nearby regional areas. The hospital includes an Accident and Emergency Department, critical care unit, mental health unit, and maternity ward.

Your role at St John of God Midland Hospital
St John of God Midland Hospital is seeking a vibrant and welcoming Café allrounder who enjoys creating memorable experiences for every customer. In this role, you'll bring a high standard of hospitality to each interaction, helping our café feel warm, inviting, and enjoyable.

You will play an important role in keeping operations running smoothly and efficiently, delivering great service while supporting cost‑effective practices. If you are passionate about people, hospitality, and making a positive impact in a fast‑paced environment, we would love to hear from you.

The Position

• Make a deliberate, personal effort to engage with café customers.
• Maintain a high standard of customer service: through friendliness, speed and efficiency.
• Maintain high levels of personal presentation, customer interaction, constructive communication and teamwork.
• Perform hot and cold food production as required (and to the menu
• standards).
• Make delicious coffees as required (and to the correct specification).
• Process customer payments at the till with friendliness, speed and accuracy
• (collecting correct payment from all customers).
• Adhere to the café standards for product presentation and portion size.
• Ensure the security of cash, stock and equipment.
• Ensure displays are well stocked and merchandised.
• Use own initiative to solve minor problems as they arise during the shift.
• Perform appropriate duties in the gift shop, as required from time-to-time.
• Maintain high levels of general cleanliness and food hygiene standards - in all front-of-house areas.
• Follow the correct procedures for regular handwashing.
• Assist in the dishwashing process as required during each shift.
• Assist in maintaining the cleanliness of kitchen and storage areas as required.

Essential Requirements
We are seeking a friendly and reliable Café Host who understands safe food‑handling practices and maintains high standards of food hygiene. The ideal candidate will be committed to delivering exceptional customer service, able to work both independently and as part of a team, and confident communicating with customers and colleagues.

A high level of personal presentation and punctuality is essential. We are also looking for someone who takes workplace health and safety seriously and applies these principles to help maintain a safe environment for staff and customers alike.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $39.25 to $41.11 per hour (inclusive casual loading), plus 12% superannuation.
• Casual position available
• Discounts on hospital services & private health insurance
• As a casual employee, you can salary package a percentage of your earnings each pay period
• Free on-site parking
• Access to fitness and wellbeing benefits through Fitness Passport
• Innovative Professional Development opportunities
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs

All applicants are asked to submit a covering letter (of no more than 2 pages) demonstrating how you meet the above position requirements.

For enquiries contact Jess Kaur, Cafe and Retail Coordinator on 0448 977 420.

If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.