Cafe Host

Welcome to St John of God Health Care

St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 26 hospitals and services comprising more than 3,300 hospital beds, including home nursing, disability services and social outreach programs.

As a Catholic, not-for-profit group, we invest all profits to the communities we serve by updating and expanding our facilities and technology; expanding existing services and developing and acquiring new services; and providing Social Outreach services to people experiencing disadvantage to improve health and wellbeing.

Your role at St John of God Midland Hospital

We are seeking several Café Hosts to join our friendly team based at St John of God Midland Hospital in a casual capacity to work shifts between 6am and 8pm, Monday to Sunday. As a Café Host you will provide a high standard of hospitality and service to our customers in our café whilst operating in a cost effective manner.

Previous experience in barista services and retail/cash handing would be highly desirable. This will not be suitable for people who is only looking for weekend hours.

The Position

• Make a deliberate, personal effort to engage with café customers.
• Maintain a high standard of customer service: through friendliness, speed and efficiency.
• Maintain high levels of personal presentation, customer interaction, constructive communication and teamwork.
• Perform hot and cold food production as required (and to the menu standards).
• Make delicious coffees as required (and to the correct specification).
• Process customer payments at the till with friendliness, speed and accuracy (collecting correct payment from all customers).
• Adhere to the café standards for product presentation and portion size.
• Ensure the security of cash, stock and equipment.
• Ensure displays are well stocked and merchandised.
• Use own initiative to solve minor problems as they arise during the shift.
• Perform appropriate duties in the gift shop, as required from time-to-time.
• Maintain high levels of general cleanliness and food hygiene standards - in all front-of-house areas.
• Follow the correct procedures for regular handwashing.
• Assist in the dishwashing process as required during each shift.
• Assist in maintaining the cleanliness of kitchen and storage areas as required.
• All other reasonable duties as directed by the relevant Manager/Supervisor

Position Requirements
You will have a commitment to customer service with a high standard of personal presentation and punctuality with food handling skills, including awareness of food hygiene standards. If you don't already hold, you will have a willingness to learn new coffee and food production skills.

To succeed you will have the ability to work both autonomously and within a team and verbally communicate effectively with colleagues and customers. You will have an understanding of and ability to apply occupational and safety principles to ensure own safety and that of others in the workplace.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $39.25 to $41.11 per hour (inclusive of casual loading), plus 12% superannuation
• Casual positions available
• Discounts on hospital services & private health insurance
• As a casual employee, you can salary package a percentage of your earnings each pay period
• Free on-site parking
• Access to fitness and wellbeing benefits through Fitness Passport
• Innovative Professional Development opportunities
• A welcoming and supportive culture

All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.

For enquiries contact Jess Kaur, Coordinator Cafe and Retail Services, on (08) 9462 4187.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.