Cafe Supervisor

Cafe Supervisor

About VenuesWest

VenuesWest enriches the lives of Western Australians by offering opportunities for those pursuing elite sport, a range of options for individuals or families choosing to live healthy, active lifestyles and a variety of entertainment experiences for everyone. Our vision is to be Australia’s leading provider of sport and entertainment venues and precincts.

Our Commitment to an Inclusive Workplace

VenuesWest recognise the benefits of a diverse workforce and is committed to providing an inclusive workplace, where all employees feel welcome, accepted and safe to be their true self, and who are celebrated for their contribution and abilities.

We value the unique perspectives and skills that Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people, people of diverse genders and sexualities, and women in management bring to the workplace and community and want to support equality for these groups of peoples. We aim to achieve this through increasing workforce representation. People from these backgrounds are strongly encouraged to apply and identify themselves through the application questions. Sections of the Equal Opportunity Act 1984 (WA) for measures to achieve equality will apply to this process.

If you have any accessibility requirements, including adjustments to the recruitment process, workplace adjustments, or documentation in alternative formats, please contact our People & Culture team on (08) 9441 8301 or email peopleandculture@venueswest.wa.gov.au.

About the Role

In preparation for the 2026 opening of the new 50-meter swimming pool at Arena Joondalup we are searching for a Café Supervisor to lead the team. The Cafe Supervisor oversees the day-to-day operations with a hands-on approach to managing a fast-paced café environment, delivering excellent customer service and ensuring compliance with food safety and workplace standards. The role reports to the Catering Operations Manager and is responsible for meeting operational KPI’s, organisation of the Cafe team roster as well as coordinating and supervising the setup, operation and close-down of catering areas during functions and events.

Working alongside our anchor tenants such as Joondalup Wolves, West Perth Falcons FC, Joondalup Netball Association, Joondalup Lakers Hockey Club. Events include Wildlands Music Festival, school graduations and cultural events. This is a full time, permanent opportunity which requires weekend and evening work where 20% shift loading will apply.  Whilst the position will be based at Joondalup, mobility may be required between the portfolio of facilities.

What We Offer

The benefits of working with VenuesWest:

• Free on-site parking
• Free membership to our gym and aquatic centres with discounted personal training, access to staff fitness classes and discounts on kid’s programs
• A generous Reward and Recognition Program, including opportunity for free tickets to a range of sports and entertainment events
• Ability to achieve work/life balance, including flexible and hybrid work arrangements and a family friendly work environment
• A fantastic social club and culture program with regular activities
• A generous wellbeing program including seated massages, annual Flu Vaccinations & Skin Checks, Corporate Health Insurance discounts, access to free counselling for employees and their immediate family through EAP, optical reimbursement for office-based employees*
• A comprehensive learning and development program
• Payment for re-qualification for essential qualifications and certifications
• Generous leave entitlements including: four weeks annual leave, three additional public service holidays*, long service leave after seven years*, cultural ceremonial leave for Aboriginal and Torres Strait Islander employees, disability leave, 18 weeks paid parental leave*, and paid partner leave, opportunity to purchase leave and access to salary packaging arrangements
• 12% superannuation

*Conditions apply

About the Person

Our ideal candidate will have previous experience managing a hospitality operation including financial reporting and stock management. Experience in staff leadership, rostering and delivery of functions is also required together with a professional demeanour and a passion for delivering quality experiences.

For any further job-related information please contact Jonathan Kemble on 9441 8324 or jonathan.kemble@venueswest.wa.gov.au.  

For information on VenuesWest please visit www.venueswest.wa.gov.au.

Application Instructions

To apply for this position, you must provide:

• A copy of your current CV
• A cover letter detailing your skills and experience which demonstrate how you meet the essential capabilities:
• Previous experience managing the day-to-day operations of a retail catering or hospitality operation including demonstrated experience in:
• Stock control and management
• Supervision and leadership of staff; and
• Application and forecasting of budgets to achieve results.
• Evidence of your right to work in Australian Passport, or Citizenship Certificate

The Job Description attached provides a complete list of the capabilities required to fulfil this role.

Please note the closing date and time, as no emailed, late or proforma applications will be accepted.

For technical difficulties, please contact RAMS helpdesk at 1300 733 056 or email ramshelpdesk@bigredsky.com.

Employment Screening

To be eligible for employment with VenuesWest you must have the following at the time of commencement:

• Right to Work in Australia for the duration of the employment contract
• National Police Clearance (Note: having a conviction will not necessarily preclude you from employment. For more information on how convictions are considered, please see the attached information sheet)

Please note that the appointee will bear the costs associated with the abovementioned eligibility requirements.

Future Appointments

Applicants who are found suitable, but not recommended for the vacancy, may be considered for similar vacancies pursuant to the Commission’s Instructions No.2 and No.39.